FRONTLINE ANALYTICS

Frontline provides valuable analytics to our customers that allow them to optimize their service and training procedures.

About Frontline Analytics

Frontline Analytics
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Benefits

Reduce Time to Repair

Having airtight statistics on your service team allows you to plan accordingly when your customers are in a time crunch. Determine who on your team standsout for their accuracy, consistency and time efficiency. The use your best performing technician for your most important customers.

Optimize Procedures

3D interactivity turns passive observers into active, hands-on participants. Information is displayed as interactive 3D content mirroring the real world in both form and function.


Advanced Analytics

Analyze and monitor technician performance. Go back and see case studies, record training sessions and rank the best and worst of every service provided. Usage history and statistics with advance hotspots make selective improvements and optimizing team easy.

Cross platform

Frontline AR allows service engineers and operators to access visual instruction and live guidance – 24 hours a day from anywhere and on any platform inlcuding:


1. Laptop/PCs
2. Mobile & tablet devices
3. Web browsers
4. Augmented Reality based hardware

Devices

Smartphones & tablet
Connect remote experts from the office to field service representative who are always equiped with mobile phones or tablets.
head mounted displays
To optimize field service work, using AR/VR head mounted display systems like smartglasses or visors is game changing.
DESKTOP/LAPTOP
Remote experts use laptop or desktop computers to annotate in real-time instructions to help their field representatives.
Knowledge trancends space

Frontline Modules

Frontline Procedure

Drag & drop procedure creation tool that allows users from any department to create procedures, checklists, safety inspection within minutes.

Frontline Virtual Training

Use digital twinning to train technicians and employees across departments from engineering to marketing.

frontline AR

Allows workers in the field to work in real-time with remote experts using contextual AR annotations.